FSI AssetCONNECT: Digitizing Fire Suppression System Management
10+
Assets onboarded during the pilot phase (25% of the total fleet).
145+
Clients and five distributors were onboarded in the initial rollout.
100%
Of FSI employees are using AssetCONNECT internally.
40%
Faster reporting with digital data capture.
Industry
Fire & Safety
Timeline
160 service hours per month
Client Overview
Founded in 1991, Fire & Safety Industries (FSI) is an Australian company that specializes in fire detection and suppression systems. FSI has established itself as a reliable supplier for mining and industrial customers. In addition to designing, producing, installing, and maintaining fire safety equipment, they also offer training courses and an online store.
Solution
Reverse Engineering
Decoded existing JAR files to retrieve the original Java source code and recover the missing functionality.
Intelligent File Identification
Code Reconstruction
Comparative Analysis
Iterative Development
Pipeline Restoration
Key Features
Real-Time Asset Monitoring
Quick cloud syncing, dashboards, and Bluetooth diagnostics for real-time asset monitoring.
Predictive Maintenance
Anomaly warnings and AI-driven defect identification.
Notifications Customized to Your Needs
Important and scheduled notifications for safety and compliance.
Dedicated Portals
Admins, Distributors, Clients, and Technicians can all have access to specialized dashboards using role-based portals, which offer multi-level permissions.
Seamless Device Configuration
The Foamguard Configurator App allows for faster setup and seamless device configuration.
Learning Management System
Onboarding and training resources that users can access independently
Tech Stack
Product Development Methodology
The project used an Agile Kanban methodology.
01
Dynamic backlog grooming.
02
IIterative release of features and problem fixes.
03
Constant delivery that quickly adjusts to needs.
Implementation Highlights
Discovery & Audit
Fixed-cost engagement.
Agile Delivery
Iterative improvements in staging environment.
Team Size
6–8 members (PM, Solution Architect, DevOps, Backend, iOS, Web, QA).
AMC Phase
Ongoing development, monitoring, and support.
Customer Journey
STAGES
ACTION/PROCESS
STAKEHOLDERS
VALUE DELIVERED
Awareness & Onboarding
Ordering
Fulfillment
Tracking & Notifications
Platform training & setup, introduction to AssetCONNECT
Digital job assignment, installation, photo/log capture via iPad, supervisor review
Perform inspections via iOS app, sync asset health, run diagnostics via Bluetooth; monitor dashboards via web/iOS app
Emerging fault detection (pilot), instant notifications, faster issue resolution
Clients, Distributors, Technicians
Technicians, Supervisors, Clients
Technicians, Clients, Distributors
FSI Service Teams, Clients
Faster adoption, confidence from real-time visibility, and reduced uncertainty
Transparent process, fewer errors, faster billing through automated reporting
Reduced downtime, improved compliance tracking, and proactive asset management
Preventive servicing, minimized failures, reduced operational disruption
Key Takeaways
Digital transformation replaced manual workflows with real-time monitoring.
Optimized cloud setup improved performance while reducing costs.
Agile collaboration ensured adaptability and quick delivery.
Predictive maintenance roadmap will drive reliability and proactive safety.
